Is OpenAI Down? Latest Status Update and What You Need to Know (April 27, 2025)

Experiencing issues with ChatGPT. Is OpenAI Down? Get the latest real-time status updates, understand ongoing problems, and learn what to expect.

This article compiles the latest information regarding the operational status of OpenAI’s services, including ChatGPT and Sora. We’ll break down the technical details into simple terms, providing a clear picture of any disruptions and what they mean for you.

OpenAI’s Overall Health: Mostly Stable with Minor Hiccups

Summary: Initially, the reports indicated that OpenAI was generally operating normally with very high uptime over the past 24 hours. While there were a few errors, the error rate was actually better than the average. However, there was a slight slowdown in response times compared to the previous day.

High Uptime: For the majority of the last 24 hours, OpenAI services maintained normal operation with a very small percentage of minor issues (0.02%). This suggests a robust and reliable infrastructure.
Better Than Average Error Rate: Despite 500 errors being recorded, the error rate was actually 0.0199% lower than the historical average. This indicates that while errors occur, they are currently less frequent than usual.
Slight Latency Increase: The average response time (latency) had increased by 2.93% compared to the previous 24 hours, with an average of 3157 milliseconds. This means you might have experienced slightly longer wait times for responses.

Sora Under Strain: High Demand Leads to Delays for New Users

Summary: A specific issue has been identified concerning OpenAI’s new text-to-video model, Sora. Due to overwhelming demand, new ChatGPT Plus users might face delays in accessing Sora’s video generation capabilities. This issue has been under monitoring for the past three weeks.

Sora Capacity Constraints: The primary reason for the delays is the high demand for Sora, pushing against the current capacity limits of the system.
Phased Rollout for New Plus Users: To manage this demand, OpenAI is implementing a gradual rollout of Sora’s video features to new ChatGPT Plus subscribers. Access might take several weeks after signing up.
High Underlying Availability of Sora: Interestingly, the system status overview from January to April 2025 showed a very high uptime for Sora (99.96%). This suggests that while the service is generally available, it’s currently struggling to handle the sheer volume of new user requests for video generation.

Minor Outage Reported: More Widespread Issues Emerging

Summary: The situation has evolved, with a “minor outage” now being reported across OpenAI services. This indicates broader problems beyond just the Sora delays. User reports corroborate these issues, with complaints ranging from the service being completely unavailable to errors during response generation and connection problems.

Shift to “Minor Outage”: The overall status has changed from “Online” to a “minor outage,” signaling a more significant disruption affecting a wider range of users.
Increased User Reports: A chart of user-reported issues in the last 24 hours shows spikes in complaints, indicating periods of higher instability.
Variety of User Problems: User feedback highlights several issues:
- Inability to access the service even for paid users.
- Complete service disruption (“It’s just gone – everything”).
- ChatGPT not responding to prompts.
- Repeated error messages during response generation (“Something went wrong”).
- Connection problems leading to chats not loading.

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User Concerns Reflect Service Instability

Summary: The questions users are asking online clearly mirror the problems highlighted in the status updates and user reports. Concerns about ChatGPT being down, the overall state of OpenAI, the API’s status, and problems with API keys are prevalent.

“Is ChatGPT not working today?”: This is a direct question arising from the reported outage and user experiences of the chat not responding.
“What has happened to OpenAI?”: Users are seeking a general explanation for the current disruptions in service.
“How to check if OpenAI api is down?”: Developers and users relying on the API are concerned about its availability and are looking for ways to monitor its status.
“Why is my OpenAI key not working?”: Some users suspect issues with their authentication or access, possibly linked to the broader outage.

In Conclusion: Is OpenAI Down?

As of April 27, 2025, OpenAI is experiencing a minor outage affecting various services. While the underlying infrastructure has generally been stable, high demand for Sora’s video generation capabilities has led to delays for new users. More recently, broader issues have emerged, causing service disruptions, errors, and connectivity problems for many users. The questions being asked online reflect these concerns, indicating a need for OpenAI to address these stability issues promptly and communicate effectively with its user base. Keep an eye on official OpenAI status updates for the latest information on when these issues are resolved.

RESOURCES: isdown, helicon, opnaistatus